At Kiavi Stream, we respect your privacy and are committed to protecting the information you provide when using our video streaming, content management, and playlist management services.
We may collect information that you provide when creating an account, using our platform, managing video content, creating playlists, contacting support, or subscribing to our services. This may include your name, email address, account information, and billing-related information.
We use the information we collect to provide, maintain, and improve Kiavi Stream, manage user accounts, process subscriptions, provide customer support, communicate with users, and improve the overall platform experience.
When you upload videos or other content to Kiavi Stream, we may process and store that content to provide video streaming, content management, playlist management, and related services. You remain responsible for ensuring that you have the necessary rights and permissions for the content you upload.
You are responsible for keeping your account information accurate and maintaining the security of your login credentials. Please notify us if you believe that your account has been accessed or used without authorization.
If you purchase a subscription or other paid services, payment information may be processed through our third-party payment providers. Kiavi Stream does not necessarily store complete payment card information on its own systems.
Kiavi Stream may use cookies and similar technologies to maintain user sessions, remember preferences, improve platform functionality, understand usage patterns, and provide a better user experience.
We may collect information about how users interact with the platform, such as pages visited, features used, device information, browser information, and general usage activity. This information helps us monitor performance and improve our services.
We may share information with trusted service providers that help us operate Kiavi Stream, including hosting providers, payment processors, analytics providers, communication services, and other technology partners. We do not share personal information except as necessary to provide our services, comply with legal obligations, or protect our rights.
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee complete security.
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
Kiavi Stream may integrate with third-party services or platforms. These services may have their own privacy policies and terms. We recommend reviewing the privacy practices of any third-party service you choose to use.
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of certain information. Requests may be subject to applicable legal requirements and verification procedures.
Kiavi Stream is not intended to knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information without appropriate consent, please contact us.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updated policy will be made available through the Kiavi Stream platform or website.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact the Kiavi Stream support team through the Contact Us section of our website.
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